Description:

Meet the Teverun Tetra, the ultimate fusion of exhilarating fun and advanced technology. Designed to redefine personal mobility, this four-wheeled electric scooter offers an unbeatable range and an unforgettable riding experience. Say goodbye to ordinary commutes and hello to the thrill of the Teverun Tetra.

Key Features:

Unleash Your Freedom: Hop on the Teverun Tetra and experience a ride that’s more exhilarating than you ever thought possible. With a peak power of 5000W, this electric scooter is a powerhouse on wheels, delivering a burst of energy that will leave you grinning from ear to ear.

Unrivalled Performance: Powered by a super high-capacity 60V 60Ah battery and equipped with smooth Sine Wave Controllers, the Tetra ensures a precise  and responsive ride. Take advantage of its impressive maximum  range of 200 km. Feeling the wind rush past you at speeds of upto 55 km/h  and go where you never thought possible as you navigate the terrain with ease.

Comfort Meets Control: Featuring spring suspension and 13-inch road tires, the Tetra effortlessly glides over various surfaces, providing a comfortable and stable ride. The optional seat attachment ensures that you can enjoy your journey seated in plush comfort, making every ride an enjoyable experience.

Safety at Every Turn: With a maximum load capacity of 150kg and four hydraulic disc brakes – both front and rear – the Tetra prioritizes your safety. Enjoy the thrill of the ride with the confidence that precise braking control is at your fingertips.

Explore With Confidence Conquer the roads, sidewalks, and everything in between with the Teverun Tetra Four-Wheeled Electric Scooter. More than a mode of transport, it’s a lifestyle choice that promises not just a journey, but an exhilarating adventure. Experience the joy of riding like never before!

Technical Specifications:

Warranty:

OVERVIEW

The warranty covers all components for 12 months except for those that are subject to natural degradation from riding (brake pads, tires, innertubes).

The following components (only) are covered for an additional 12 months (24 months total):

• Controller
• Throttle and display
• Frame
• Stem
• Electrical wiring and components

After the warranty has expired, replacements for all components (excluding batteries) are available at a 25% discount. This discount is available for the life of your scooter.

DETAILS

This limited warranty covers all defects in material and workmanship of the Teverun electric scooter arising or occurring as a result of your normal and ordinary use of the product. This limited warranty is applicable under the following terms and conditions:

• This limited warranty extends to the original purchaser (name listed on the shipping address) of the product only, beginning on the date of purchase of the product. An original purchase receipt is required to proceed with warranty repairs.
• The warranty is non-transferable and applies to the extent permitted by law and unless restricted or prohibited by law.

This warranty is limited to the repair or replacement of defective items and said repair and replacements are the sole remedies of the warranty.

Items damaged due to normal wear and tear (such as flat tires, worn brakes, joints loosening), are not covered under this warranty. However, parts can be purchased directly from our website in these situations.

Super Scoots reserves the right to determine eligibility of products for warranty claim. Claims for manufacturing defects of parts will be solely determined by Super Scoots’ professional technicians. Claims may be denied if damages reported are not manufacturing defects but due to misuse and/or improper care.

In virtually all cases, warranty claims require a video demonstration and walk-through, either recorded or live (or both), so our engineers fully understand the issue.

Super Scoots reserves the right to deny or void any new or existing warranty claims if Super Scoots has provided 4 or more complimentary replacement parts/repairs during the first twelve months of ownership and has provided reasonable care to the customer throughout the warranty coverage period.

Super Scoots does not warrant the operation of the Product will be uninterrupted or error-free.

LIMITED WARRANTY DURING THE FIRST 12 MONTHS

During the first 12 months following the purchase of the product, Super Scoots warrants that all component parts of the product are free from defects in material and workmanship.

During the first 12 months, Super Scoots or its authorized service centres will repair or replace, at Super Scoots’ SOLE DISCRETION, any defective components with new or factory-rebuilt replacement items, provided that the terms and conditions of this limited warranty are met. All defective products or components that have been replaced shall become the property of Super Scoots.

The cost of supplying and shipping replacement parts to the customer or an authorized service centre will be borne by Super Scoots.

It is the customer’s responsibility to deliver the scooter to an authorized service centre unless the customer will perform the repairs.

If the customer is required to ship the product to Super Scoots or an authorized service centre for repairs, then the customer is responsible for all costs to ship the product to the service centre.

Once repairs are complete, the cost to ship the product back to the customer is the responsibility of Super Scoots.

Products and/or components that have been repaired or replaced pursuant to the above will be covered by this limited warranty for the balance of the initial 12-month warranty period.

LIMITED WARRANTY DURING MONTHS 13 TO 24

During months 13 to 24 months following the purchase of the product, Super Scoots warrants that the following component parts of the product (only) are free from defects in material and workmanship:

• Controller;
• Throttle and display;
• Scooter frame;
• Scooter stem;
• Electrical wiring and components.

During months 13 to 24 months following the purchase of the product, Super Scoots or its authorized service centres will repair or replace, at Super Scoots’ SOLE DISCRETION, any defective components with new or factory rebuilt replacement items, provided that the terms and conditions of this limited warranty are met. All defective products or components that have been replaced shall become the property of Super Scoots.

The cost of supplying and shipping replacement parts to the customer or an authorized service centre will be borne by Super Scoots.

It is the customer’s responsibility to deliver the scooter to an authorized service centre unless the customer will perform the repairs.

If the customer is required to ship the product to Super Scoots or an authorized service centre for repairs, then the customer is responsible for all costs to ship the product to the service centre. Once repairs are complete, the cost to ship the product back to the customer is the responsibility of Super Scoots.

AFTER 24 MONTHS

At 25 months following the purchase of the Product(s) and beyond, Super Scoots will provide a replacement of any component covered under the initial 12-month warranty period of the product at a 25% discount off the normal retail price. This discount does not apply to shipping costs, and all taxes, customs, duties and brokerage fees (if any) are the sole responsibility of the customer. This discount does not apply to batteries.

WHAT THIS LIMITED WARRANTY DOES NOT COVER

• Normal wear and tear of any covered component. This includes cosmetic damage such as scratches, dents and the removal of protective coatings that are designed to diminish over time, unless such damage occurred due to a defect in materials.
• Normal wear and tear of items that are subject to natural degradation from riding the scooter, like tires, innertubes and brake pads.
• Products used for commercial purpose(s) including but not limited to leasing/hiring, use in competitions etc.
• Any logistical costs of returning the product to Super Scoots or an authorized service centre for servicing.
• Defects or damages resulting from use of the product other than its normal and customary manner as stated in the owner’s manual accompanying the products.
• Accidental or crash damage, abuse, misuse, attempting tricks, water damage, neglect, exceeding the weight limit, changing settings or anything else that results in damage caused by the user is not covered by the warranty.
• Battery failures resulting from water damage (including exposure to moisture or dampness), improper charging, power surges, aftermarket chargers, lack of proper winter storage, seals of the battery enclosure or cells being broken or tampered with, and/or if the battery was used in equipment other than its intended use.
• Damage due to improper assembly or maintenance.
• Defects or damages from improper storage, exposure to moisture or dampness, modifications, connections, misuse (including but not limited to exceeding manufacturer’s published weight limit), neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Super Scoots, including damage caused by dropping, blown fuses, spills of food or liquid.
• Loss of screws or stripped screws due to over forcing.
• Repairs performed by the customer.
• Damage due to the installation of incompatible parts or accessories or installation of parts or accessories that were not intended for or compatible with the product.
• Failure to perform maintenance or service at appropriate intervals.
• Product rusting, blemishes, and/or loss of colour due to sun exposure and usage.
• Defects or malfunctions of the product not notified by the customer during the initial 24-month warranty period.
• Any orders that have received a chargeback.
• Products that have had their serial numbers removed or tampered with.
• Products that have has their odometers reset.

CUSTOMER RESPONSIBILITY

As the device’s owner, you are responsible for the performance and maintenance of your device. You may be denied a warranty claim if routine maintenance cannot be determined. In particular, you may be denied warranty coverage if the product or a component has failed due to abuse, neglect, improper maintenance, or unapproved modifications.

Routine maintenance includes but is not limited to checking and replacing brake pads, brake rotors, tires, inner tubes (when applicable), tightening and/or replacing screws, proper charging and storage, and so on. Some of these component parts should be routinely checked and replaced based on the owner’s usage and are not constructed or intended to last the lifetime of the device.

If the customer is required to ship the product to Super Scoots or an authorized service centre for repairs, then the customer is responsible for all costs to ship the product to the service centre. Products must be shipped in either the original packaging, or suitable replacement packaging that will keep the product from being further damaged during shipping. All risk of loss, theft or damage is the responsibility of the customer. We encourage all customers to retain all original packaging the product can be transported to the authorized service centre via car or other means (pickup/drop-off service may be available).

OBTAINING WARRANTY SERVICE

To file a warranty claim, create a support ticket on the Customer Service Portal. Attach relevant videos, images and order information. It is important to be as detailed as possible. Videos/Images are MANDATORY if requested. Failure to provide requested supporting documentation may lead to a denied warranty claim.

For each warranty service request, the customer is responsible for all packaging and shipping costs associated with sending the product to an authorized service centre. The limited warranty covers the one-way return shipping cost on all approved warranty services.

An authorized service technician will conduct an inspection of your product. If they determine that the problem is not covered under the limited warranty, Super Scoots will notify you and inform you of service or replacement alternatives that are available to you on a fee basis.

If your claim is not approved or is deemed as non-warranty then two-way shipping is charged to the customer along with fees and cost of labor and parts, subject to the provisions detailed above.

LITHIUM ION BATTERIES

Lithium-ion battery packs are consumable products that can lose charge capacity over time. Defective batteries are rare, but they are covered under warranty. Receiving a defective battery would usually mean it cannot be charged or operated inside the scooter.

Because charge capacity of batteries diminishes over time, this warranty does not cover the gradual degradation of the battery. The battery is considered normal and not defective if it still holds 75% of a full charge (as measured at the factory) within the first year.

WARRANTY IS NON-TRANSFERABLE AND NON-RENEWABLE

This Limited Warranty extends to the original purchaser (name listed on the shipping address) of the product only.

LIMITATIONS OF LIABILITY

The remedies described above are your sole and exclusive remedies and our entire liability for any breach of this limited warranty. Our liability shall under no circumstances exceed the actual amount paid by you for the defective product, nor shall we under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.